⚖️ Legal and life consulting services | If you encounter problems, we will support you

For many international students who have just arrived in Australia, the real challenge is not the schoolwork, but those trivial but critical "life problems":

  • What should I do if the landlord does not return the deposit?

  • What should I do if my wages are deducted and I am threatened to call the police?

  • If someone knocks on your door or you are scammed, don’t know whether you should call the police?

  • Don’t understand the moving contract and are afraid of being cheated?

  • How do I get reimbursed when I’m sick? How do I buy insurance?

  • What should I do if I accidentally break the law?

In a foreign country, you cannot "ask your parents" or "find friends" for many things like you can in China, but we can be your most trusted life advisor and legal "outpost" in Australia.

🧭 Our services include:

✅ Preliminary legal consultation (informal legal advice)

We have team members with legal backgrounds and cooperative lawyer resources to provide you with:

  • Preliminary judgment and handling suggestions for accommodation disputes (deposit, contract)

  • Strategies for coping with workplace rights issues (wage arrears, unfair treatment, dismissal, etc.)

  • Consumer disputes, rental traps, fraud identification (such as "free lottery", "fake landlord", etc.)

  • How to stay calm when you are misunderstood, wronged, or receive a warning letter

📌 If you encounter a situation that requires the intervention of a professional lawyer, we can assist in connecting you with a regular law firm.

✅ Answers to daily life problems

  • How do I apply for Medicare or private insurance?

  • What is the process of seeing a doctor when you are sick? How to get reimbursed?

  • How to apply for daily affairs such as phone cards, bank cards, tax number (TFN), etc.?

  • How to review moving, water, electricity, internet, daily payments and contracts?

We have helped countless international students deal with these trivial matters.

✅ Cultural adaptation and emotional support

  • If you feel lonely, lost, or anxious, we are willing to listen

  • If you are frustrated during the adaptation process, we will share experiences, suggestions and encouragement

  • If you need guidance we can recommend psychological services or community resources

We are not a traditional study abroad agency, but a group of people who can speak Chinese with you and understand what you are worried about .

🧑💼 Our advantages

  • The team includes licensed lawyers, legal researchers with more than 10 years of experience in Australia, education consultants and other professionals

  • Everyone has real life experience in Australia. They are not "theoretical" people, but "problem solvers"

  • Good at dealing with life problems in the context of "cultural differences between China and the West"

  • Provide full communication in Chinese + local resource connection

🎯 Who is the service suitable for?

  • International students who don’t understand the law and dare not take action

  • Newcomers who are afraid to rent a house or find a job because they are worried about being cheated

  • People who encounter difficulties in life but don’t know who to turn to for help

  • People who want to avoid pitfalls in advance and understand the Australian social system

💬 Real user feedback

"The landlord withheld my deposit, saying I scraped the wall, but it was like that when I moved in. The ZeroWorry consultant helped me write an English email and sent photos to the agent. Now my deposit has been fully refunded."
——@Xinxin, sophomore student at UTS

"You helped me identify a 'fake lawyer' scam. The other party kept threatening me with deportation. It was really scary. Fortunately, I asked you first."
——@Tony, UNSW freshman

📞 How to use this service?

  1. Add WeChat customer service and send us your questions

  2. We will arrange a consultant to work with you 1-on-1 to get a preliminary understanding and judge the nature of the problem

  3. If necessary, we can help you write English communication letters, make phone calls, contact agents, etc.

  4. If the situation is more complicated, we can recommend professional lawyers or institutions to handle the follow-up

💡 Additional recommended services (can be combined and sold together)

  • Contract review services (housing, employment contracts, etc.)

  • Accompanying you when renting a house + Risk Interpretation

  • Employment rights consultation before job hunting

You are not alone in facing foreign rules, we are here with you to tell you what to do.
ZeroWorry·Aussie——We understand the little things that international students have to deal with and can also solve your big problems.