👥Team introduction｜Not only professional, but also people who truly stand by your side

ZeroWorry·Aussie was born from a simple idea:
"If we have walked through these pits before, why can't we light a lamp for those who come after us?"

We are not an agent, company or customer service team in the traditional sense - we are a group of "former international students" and "local companions" who actually live in Australia and have experienced confusion, anxiety and loneliness.

Our team members come from all over the world. Some came to Australia from China to study and now become lawyers, real estate experts, and university lecturers. Others have settled down here for many years and have become the most important "first friend" in the lives of countless international students.

🌏 Team background: Diversity × Professionalism × Full coverage

We come from different industries, but it is precisely because of our diversity that we can provide one-stop, all-round support for international students:

  • Professionals from the legal industry have handled real cases for international students, such as visa issues, rental disputes, and protection of working rights. They are good at explaining complex systems to you in simple Chinese.

  • Lecturers and consultants with teaching backgrounds in Australian universities are familiar with the application process, course settings, and transfer strategies. They do not follow a template route, but only give you the most realistic path suggestions.

  • Our local partners who have been engaged in real estate and rental services for many years are well aware of the housing supply, rental rules and black agent routines in various areas of Sydney, and can help you settle down in a down-to-earth way.

  • A group of experienced airport pickup drivers and local guides will be responsible for your first stop landing escort service, taking you home, helping you to apply for a card, helping you with your luggage, and ensuring that you are not the one walking out of the airport alone.

  • There are also young people who are studying for a master's degree or have just graduated and are staying in Australia . Their experience comes not only from books, but also from the road they have just walked - they understand your anxieties about language, social interaction, visas, employment, and the future, and they know better how to help you resolve them.

💬 Our philosophy: In addition to service, we also provide companionship

Where most study abroad agencies end their services, ours just begins.

We know that what really makes an international student feel at ease is never the moment of "getting an offer" or "moving into an apartment", but:

  • When you are sick, someone will tell you which clinic is the most reliable one.

  • When the landlord refuses to return your deposit, someone is willing to help you write a complaint letter;

  • When you move for the first time, someone will accompany you to IKEA and help you carry the mattress into the car;

  • When you are underpaid at work, someone will listen to you carefully and guide you through the steps to resolve the issue;

  • When you want to find friends but don’t dare to say it, someone can help you anonymously send a “looking for a partner” request.

In these moments that “don’t look like service”, we show up—
Use Chinese, experience, patience and empathy.

✅ We are not "institutions", we are "people"

We don't charge you for your IQ, we don't promote high-priced courses, and we don't treat you as a customer but as a friend.

When you tell us about your troubles, we won’t say “please send an email”, but rather we will tell you “I’ll call and ask for you”.
We will not remain silent when you say you have no friends, but invite you to join our small groups, life groups, and friendship circles.

All of us live in Australia, and accompany batch after batch of international students as they go from panic to adaptation, from loneliness to passion.

📌 We believe:

Studying abroad is not a one-time service, but a shared process.
"Don't let you make the same mistakes we made" is our simplest starting point.
You don't need a resume to consult us, you just need to send a message saying "I don't know what to do" and we will respond to you.

Welcome to ZeroWorry·Aussie.
There are not only plans here, but also people to accompany you in your life.

Whether you are planning to come or already here,
We are all here, waiting for you to come to us and say:

"Can you help me take a look?"